Help

1. As an employee, do I have a personal account or do I have a corporate account as part of this discounted plan?
  • As an employee your Verizon line is a part of a corporate program that allows you to take advantage of this discounted phone and plan service on a corporate Verizon billing plan.
  • While on this program as an employee you do not have a personal account.
2. Do I get to keep my phone and plan if I am no longer a Company employee?
  • Yes you can keep your phone.
  • No you cannot keep your discounted plan. You will need to transition to a personal Verizon account.
3. How do I transition to a personal Verizon account?
  • Please visit the corporate Phone Support Portal to submit a transfer of liability request.
4. How long do I have to open a personal Verizon account outside of this program once I'm no longer a Company employee?
  • 30 days after your last day.
  • If phone number is not transitioned to a personal Verizon account within 30 days, your phone number will be cancelled off the current corporate program and you may lose your phone number.

Ways to get help

Call the Support Team

Need help with enrollment, eligibility, or your device order? Call our support team to speak with a specialist.
Available Monday–Friday, 8:00 AM–8:00 PM ET.

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Have a quick question? Use the chat feature on this page to start a secure conversation with a support agent in real time.
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